Integration
The integration of the B2B Connex Customer portal is usually done by exchanging XML messages, often in the form of flat files transferred between systems. The XML formats are not set, but can be any format depending mainly on the ERP system being connected. If there is not already an XML based integration available for the target ERP system, one will have to be created for each of the types of business documents desired (Purchase Order, Purchase Order Confirmation, Invoice, etc.). The creation of new integrations can be provided by our in services or by in-house staff. If in-house staff are doing the integration development there will be a need for several days of consulting services staff to provide the initial understanding of the techniques required to successfully build this integration.
Compatible With
If your ERP/MRP/EAM/MRO solution is not listed here, then please feel free to contact us.
Installation
The installation can usually be done in one or two days depending on the complexity of the requirements. For instance, a single server installation that is installed behind a pre-existing firewall might take less than one day, but a more complex installation including multiple servers in a clustered configuration for load balancing could take 2-3 days to install and verify.
Configuration
Training
The training of business people is not a lengthy process. This can be done in 2 to 3 days depending on the scale of the implementation as well as the number of people taking part. Business training is given to buyers, managers, A/P personnel etc. to give them an understanding of the work flow in the product and administrative training is given to the staff assigned to support the portal. Supplier training can also be arranged or a “train-the-trainer” approach can be used where our staff will instruct your personnel about how to train the suppliers that will be asked to access the system.
